Customer Experience:
• Build lasting relationships with customers through authentic interactions.
• Work with the sales team to ensure excellent service and a welcoming atmosphere.
• Greet customers in a friendly and engaging manner.
• Assist customers with fitting room selections, provide knowledgeable product insights, and offer style recommendations.
Sales & Business Contribution:
• Achieve individual and team sales goals in a commission-based retail environment.
• Stay updated on industry trends and product knowledge to serve as an expert for customers.
• Support the team in executing special projects while maintaining a customer-first approach.
• Communicate inventory needs and product insights to management.
Store Operations & Merchandising:
• Ensure the sales floor is fully stocked and well-organized each evening.
• Assist in inventory management and restocking efforts.
• Maintain cleanliness and organization within the store, including floors, fitting rooms, and restrooms.
• Follow proper cash handling procedures, including deposits and petty cash management.
• Support the execution of visual merchandising directives.
• Keep the sales floor neat and visually appealing to enhance the shopping experience.
• Identify and report product concerns in a timely manner.
Qualifications:
• Availability to work flexible schedules, including nights, weekends, and holidays.
• Punctuality and adherence to scheduled shifts.
• Strong ability to develop relationships with customers and team members.
• Excellent customer service skills with a proactive and problem-solving approach.
• Ability to manage multiple tasks in a fast-paced retail environment.
• Quick learner with adaptability to new procedures and processes.
• Strong organizational and follow-through skills.
• Excellent communication and interpersonal skills.
• High level of accountability, initiative, and ownership.
• Willingness to learn and respond to feedback constructively.
Compensation & Benefits:
• Pay Range: $15 - $17 per hour plus team-based commissions.
• Health Insurance.
• Paid Time Off.
• Employee Discounts.
• 401(k) Retirement Plan.